Please reference these policies and warranties as necessary.

ORDER CANCELLATION:

• Custom Fit Seat Orders
• Cancelled before work beings on the seat will be refunded with a 15% fee
• Cancelled after work begins on the seat will be refunded with a 35% fee
• Cannot be cancelled once the cover has been made
• All orders except Custom Fit Seats
• Are subject to a 15% restocking fee for cancellation before the order ships and 35% after the order has shipped

 

RETURNS:

Custom Fit Seats cannot be returned once shipped.

For all other orders, please call customer service 386-698-4668 ext 3 for return process directions.

 

WARRANTY:

Custom Fit Seats:

All custom fit seats are warranted for 1 year for manufacturing defects and fitment. Normal wear and tear or damage is not covered.

Seat heaters are warranted for 1 year from the date of delivery to the customer. Heaters will be replaced 1 time for no charge during the warranty period.

 

All other seats:

All non-custom fitted seats are warranted for 1 year from the date of delivery for manufacturing defects. Normal wear and tear or damage is not covered. 

 

All other products:

All other products are warranted by the original manufacturer per their policies. Diamond Motorcycle will do everything possible to assist with any warranty or potential warranty issues.